Oh, that sounds just like Barnes & Noble! Their ads slay me, the ones that say their "knowledgeable staff" will aid in the selection of books. Sometimes I think the B&N clerks haven't read a book since they left school.
And speaking of ads, I'm irritated no end by those TV commercials showing a number of happy people all saying how great it is to work for K-Mart. They're meant to divert attention from the fact that a number of female employees are suing K-Mart on the grounds of discrimination.
How's that for getting off-topic?